Set aside the third Thursday of each quarter to get to know your customers even better. For example, salespeople might plan to take a customer out to lunch, not to sell, but to learn more about their needs and why they like doing business with them. Executives could get out from behind the desk and go into the field.
2010 Get to know your Customer DATES:
January 21 | April 15 | July 15 | October 21
For Info: Shepard Presentations, LLC | St Louis, MO | www.hyken.com
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